These Terms of Service (“Terms”) govern your use of the services provided by Digixpert Limited BPO. By using our services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our services.
1. Acceptance of Terms
By accessing or using the services offered by Digixpert Limited BPO, you agree to be bound by these Terms and any future amendments. If you are using our services on behalf of a company or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.
2. Services Provided
Digixpert Limited BPO offers a variety of business process outsourcing services, including but not limited to:
- Call Center Campaigns
- Data/Leads for Call Centers
- Dialer and VOIP Solutions
- Inbound Call Services
We may update, modify, or discontinue any of the services provided at any time without prior notice. The specific terms and pricing for each service may be outlined in a separate agreement or contract.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate, up-to-date, and complete information when required.
- Use our services only for lawful purposes and in compliance with all applicable local, state, and international laws.
- Not engage in any activities that would disrupt or interfere with the proper functioning of our services or harm other users.
You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
4. Payment and Billing
Services provided by Digixpert Limited BPO may be subject to fees, which will be outlined in individual contracts or agreements. You agree to pay all fees associated with the services, including applicable taxes, in a timely manner.
In case of any payment issues, we reserve the right to suspend or terminate access to our services until the outstanding payments are resolved.
5. Intellectual Property
All intellectual property rights, including but not limited to trademarks, logos, content, and software associated with Digixpert Limited BPO are the property of Digixpert Limited BPO or its licensors. You agree not to infringe upon or otherwise misuse these rights.
You may not copy, distribute, or create derivative works from any content or materials provided by us without our express written consent.
6. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information shared during the provision of our services. This includes customer data, business strategies, and any other confidential materials disclosed in the course of the business relationship.
7. Limitation of Liability
Digixpert Limited BPO is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to loss of profits, business interruption, or data loss.
We make no warranties, expressed or implied, regarding the quality, accuracy, or reliability of the services we provide.
8. Termination of Services
We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in activities that disrupt the proper functioning of our services. You may also terminate your use of our services at any time by providing us with written notice. Termination of services may involve the cancellation of any outstanding invoices or fees.
9. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.
10. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised “Last Updated” date. You are encouraged to review these Terms periodically. Continued use of our services after any such changes constitutes your acceptance of the modified Terms.
11. Governing Law
These Terms will be governed by and construed in accordance with the laws of the jurisdiction in which Digixpert Limited BPO is registered. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Contact Us
If you have any questions, concerns, or need further clarification regarding these Terms of Service, please contact us using the information below:
- Address: 257 Lahore Kasur Road, Gulberg 3, Block L, Lahore
- Email: support@bpo.thedigixpert.com
- Phone: +92 308-4143884
By using Digixpert Limited BPO’s services, you acknowledge that you have read, understood, and agreed to these Terms of Service.